Contact
Get in touch when a device needs service
In an urgent situation, calling is the fastest way to get help. For everything else you can leave a message using the form.
Call
Availability
Mon–Sat 8–20
Sun 10–16 for urgent cases
If we cannot answer straight away, leave a text message or a voicemail. We will call you back as soon as possible.
Contact details
Service area
We serve the Helsinki metropolitan area and nearby. Elsewhere in Finland we work by agreement. Get in touch and ask about service in your own area.
Service languages
Finnish, English, Turkish and Persian
Service hours
| Mon–Fri | 8–20 |
| Sat | 8–20 |
| Sun and public holidays | 10–16, urgent |
On Sundays and public holidays we handle urgent cases. On-call pricing differs from our normal rate, and we always tell you the price before the work begins.
Form
Leave a message and we will get back to you
Fill in the details you have to hand. You can send the form even if you do not know the make or model of the device.
Is a device out of use right now? Call us. Urgent situations are handled fastest over the phone.
Before you get in touch
These details help us diagnose the fault
If the information is easy to find, have it ready. Do not delay an urgent call just to look for it.
01
Make, model and serial number
These are usually on the rating plate or a label on the device. The serial number helps us identify the right spare part.
02
Error code or display message
Write the message down or take a photo of the display.
03
When did the fault start?
Tell us whether it began after start-up or cleaning, for example, or gradually over time.
04
Does the fault repeat?
Tell us whether the fault is constant or occurs only occasionally.
Urgent situation
When a device is out of use
Call 020 127 7720. At the start of the call, tell us that the situation is urgent, which device has stopped and how much it affects the work of the clinic. We assess the priority on that basis.
Company details
PH Hammaslaite Oy
Business ID 3643428-1
Domicile: Helsinki, Finland
Registered for VAT
An independent dental equipment service company. We are not an authorised service partner of any manufacturer.